
John Street Hostel, Carlisle
John Street Hostel based in Carlisle, Cumbria is provides emergency accommodation.
John Street Hostel is run by Carlisle City Council and provides emergency accommodation for up to 20 homeless men in individual bedrooms.

In 2015, Storm Desmond caused significant damage to the hostel, particularly on the ground floor. Extensive renovation was necessary, and the hostel reopened its doors in the spring of 2018.
According to Peter Rhodes, the Manager of the hostel, prior to the renovation, a Building Energy Management System (BEMS) was in place. However, this system did not allow for precise control of heating in each room. Consequently, some rooms would become excessively hot while others remained uncomfortably cold, particularly during the colder months.
The refurbishment project following the storm presented an opportunity to install a brand-new system that could offer superior control over room temperatures. After careful consideration, the Control HQ system was selected for implementation.

Monitoring and Verification Report
ABSTRACT:
The purpose of this report is to analyse the gas data provided by the Carlisle City Council for before and after the installation of the Control HQ system to determine the energy saved as a result (to within the greatest degree of accuracy as possible). This report found an average saving of 50% since the installation of the Control HQ system in October 2018, at the time of writing. Note that the predicted energy savings on this site given the level of existing control (BEMS & modern TRVs on all radiators) was 25%. The 50% saving on the energy bills achieved has given the whole project a 2.1 year payback.
PROJECT INCENTIVES:
John St. Homeless Hostel is frequently in high demand and has a high turnover of residents. The building has 20 ensuite bedrooms, as well as a dining hall, communal area and staff offices. Carlisle City Council (CCC) recognised the Control HQ system as a low cost & effective energy saving measure that could be easily retrofitted with little or no disruption to the occupants of the building. The aim of this pilot project was to help the council cut energy costs while maintaining comfort levels.

PERIOD OF DATA:
The relevant dates for this installation are:
- 12/09/18 – Initial Installation
- 24/10/18 – Tweaking Visit (Control HQ system optimized by an on-site engineer based on feedback from staff)
- 9/04/18 – Analysis of energy data from site (the winter’s heating usage)
Gas data for Oct 2017 – Aug 2018 has been compared with the data for Sept 2018 – March 2018. The kWh/Degree Day ºC has been used as a way of comparing concurrent weeks in a calendar year while taking into account fluctuations in external temperature. Like ‘miles per gallon’, but where the type of road and driving conditions have been standardised.
BEFORE INSTALLATION:
When the external temperature drops the building is under heated and when it is warmer
outside the building overheats.
The R2 value is a measure of how tightly the data points fit the trendline. This can also be thought of as a measure of the proportionality between two variables. An R2 value of >0.95 is deemed an exceptionally accurate data set. Graph showing the energy consumption prior to installation of the Control HQ system; 01/10/2017 – 12/09/17.
- The ‘Average Weekly Consumption / External Degree Days’ for 01/10/17 – 18/03/18 = 14.19 kWh/ºC.
- The ‘Average Weekly Consumption / External Degree Days’ for 01/10/17 – 09/09/18 = 18.54 kWh/ºC.
AFTER INSTALLATION:
- Period 1 after installation (01/09/2018 – 31/10/2018)
The ‘Average Weekly Consumption / External Degree Days’ = 0.78 kWh/ºC
Building used 6% of the energy than the average for the first 2 months post- installation, i.e. a 94% saving. - Period 2 after installation (31/10/2018 – 06/12/2018)
The ‘Average Weekly Consumption / External Degree Days’ = 6.27 kWh/ºC
Building used 34% of the energy than the average for the following 2 months, i.e. a 66% saving. - Period 3 after installation (06/12/2018 – 28/12/2018)
The ‘Average Weekly Consumption / External Degree Days’ = 21.50 kWh/ºC
Building used 152% of the energy than the average for the following 3 weeks, i.e. an increase of 52%. - Period 4 after installation (28/12/2018 – 13/02/2019)
The ‘Average Weekly Consumption / External Degree Days’ = 3.89 kWh/ºC
Building used 27% of the energy than the average for the following 2 months. i.e. a 73% saving. - Period 5 after installation (13/02/2019 – 18/03/2019)
The ‘Average Weekly Consumption / External Degree Days’ = 13.15 kWh/ºC
Building used 93% of the energy than the average for the following month, i.e. a 7% saving.
From the data provided, this report finds an average saving of 50% for the time period being monitored. It is likely that this figure will not be entirely accurate as the data provided is not of especially high resolution – however lengths have been taken in the calculations above to mitigate any discrepancies and take a worst case approach.
This report was put together by an industry specialist, using the widely accepted monitoring and verification processes and the guidelines set out by the International Performance Measurement and Verification Protocol (IPMVP). It was then independently verified by a 3rd party to confirm it’s accuracy and impartiality.
What were your first impressions of the Control HQ?
Peter Rhodes: “The user-interface seemed quite daunting at first, just because of the level of control we now had. Before we only had a time clock for the boiler and now we had one for every room, and I felt quite apprehensive about this, but as I got used to it I realised that, once set, we could just leave it alone to look after itself. This was excellent, as we didn’t want a system that we had to keep adjusting all the time.”
How was the installation?
Peter Rhodes: “The installation was completely non-intrusive and caused no disruption at all. Much of the equipment was installed in the loft space so there was little reason to go into any of the guests’ rooms.”
What have you liked about the Control HQ system?
Peter Rhodes: “The flexibility and ease of use of the system is important, but a major plus has got to be the cost savings as it all comes out of our budget to run the hostel.”
Have you benefited in any other way?
Peter Rhodes: “Having each of the rooms individually controllable has been very much appreciated by our residents. We can check on the temperatures in the individual rooms and it is excellent that the system manages itself and we only need to tweak it from time to time.”
Testimonials
What Our Customers Say About Our Products
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★ ★ ★ ★ ★
“The Smart Control system has saved 41% on our gas bills in the first month and 9% on our electricity”.”
The Mount Business & Conference Centre, Belfast
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★ ★ ★ ★ ★
“We have saved on average 45% on our gas consumption which has been vital during the current climate.”
Royal North of Ireland Yacht Club, Co.Down
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★ ★ ★ ★ ★
“We were extremely pleased to calculate that the Genius Hub has saved us 64% off our healing costs meaning that the system has about a 2 year payback on the cost of installation.”
The Belfry Hotel, Birmingham
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★ ★ ★ ★ ★
“I have now rolled out the Control HQ system to other HMO properties and I'm seeing the benefits in a reduction in tenant complaints and energy bills.”
Property People – Control HQ
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★ ★ ★ ★ ★
“The Control HQ system enabled us to install smaller boilers because there was less heating demand. The system itself works very well and we would certainly recommend both the system and the company to others. Gaia were friendly, easy to work with and highly professional.”
Sienna Monastery, Drogheda
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★ ★ ★ ★ ★
“I have calculated that the Control HQ System has reduced my oil consumption from 3 fills of oil a year to 2. The installation was quick and remarkably tidy, with little or no mess.”
Simon Healey, Homeowner in Belfast
Independent Reviews





